Academic Advice & Support
Have a problem with your course?
Are there circumstances that are affecting your studies?
Have you come to the end of the academic year and been told that you cannot advance to your next year?
Then you have come to the right place!
We are here to provide advice, support and guidance to the student body of Bangor on a wide range of academic issues, which could involve:
- Academic appeals Was your performance in an exam or assignment seriously affected by mitigating circumstances or an administrative error made by your school?
- Special Circumstances - Are your studies being adversely affected by issues outside of your control? Has this led you to missing deadlines or not performing to the best of your ability?
- Allegations of unfair practice – Bangor University has a formal procedure to look at any allegations of unfair practice. If you have been accused of this, you will usually be asked to attend a hearing within your school of investigate this.
- Complaints about a course - If you are dissatisfied with any element of your experience you can raise this using the Student Complaints Procedure.
- Fitness to Practice – This details what to expect if your “fitness to practice” is called into question whilst studying a professional course (e.g. nursing, teaching, social work).
- Student Disciplinary – If you've acted in a way which breaches Bangor University’s regulations then you may have committed misconduct. The University will take disciplinary action where there is a breach of these regulations.
We can advise you regarding the various procedures, comment on your appeal & complaint submissions and help you to prepare for disciplinary hearings or university meetings. We can even attend them with you or on your behalf. We will help you make the best representations you can regarding your 'case' and ensure you follow the correct University procedures.
Undeb Bangor advice is:
- Free: we will never charge you for using our service
- Confidential: we will not share any information about your enquiry, or let anyone know you have used the service, except in emergency situations set out in our confidentiality agreement.
- Independent and impartial: We offer neutral advice which is supportive of you, without bias and influence of any outside organisations.
- Empowering: whatever you seek our help with you will always be in control. We will support you to make the most informed decision to get the best possible resolution for you.
- Non-judgemental: we will advise you on your best way forward, and not judge you on your current circumstances. We will always treat you with respect and dignity, in line with Undeb Bangor’s commitment to equality and diversity (might be an idea to link this to a page on the SU website? Link to page).
- Straightforward: we will be open and honest with you. We will work to make our advice easy to understand and our service easy to access.